The Independent Grocers of Australia (IGA) chose an intimate setting in Port Douglas for the Victorian IGA conference, with 257 delegates taking over Rydges Sabaya Resort for a week.
There were two separate conferences for IGA Distribution and Supa IGA which meant working with two different Professional Conference Organisers, Pro-Team Management on the Gold Coast and Imaje Events in Melbourne, to create a unified event. Another challenge was to turn the tropical resort into a community village for the IGA delegates to network among themselves, while catering to a large number of people. Finally, as most IGA stores are family businesses, about 80 children needed supervision while parents attended the conference.
With the resort’s open-plan design of restaurants and bar areas, the IGA delegates were able to move around easily. The dedicated bar for networking, combined with the open, yet intimate feel of the property, created a unique “village” atmosphere for the delegates.
To cater for the large numbers a marquee was erected on-site as the venue for a plated breakfast for 324, two gala dinners (one for 152 and the other for 257) and a business session for 257. Off-Site Connections assisted the SUPA IGA group with each of their main events including their Hollywood themed gala night held in the marquee with 100% Kylie and the SUPA farewell to Port held at the local surf club.
There were off-site dinners and a dine-around in Port Douglas where the delegates were given “Funny Money” to spend with pre-organised local restaurants. 80 littlies attended Kids Club while the older children experienced IGA Kids Idol, where they dressed up, sang and danced.
Delegates and their families attended Hartley’s Night Adventures, arriving on dusk for welcome drinks and roving entertainment. They enjoyed exciting, interactive wildlife opportunities including crocodile feeding, snake and lizard demonstrations, introductions to baby koalas and wallabies and spotlighting cruises on Hartley’s lagoon. An impressive dining area was created in a marquee on the lawn for 250 diners with an additional 100 spaces allocated in the restaurant overlooking the lagoon.
IGA Supa were generous guests, thanking the community for hosting their conference by paying for a charity pool party for local children in the resort lagoon pool. They also hosted an IGA Supa Kids Fun Day through local charity Act for Kids, taking 20 youngsters out to Wetherby Station and surprising them with mountain bikes to take home, each worth more than $500.
At the close of the conference delegates and their families selected post-touring options including a trip to Low Isles, Skyrail, Kuranda Scenic Railway, adventures in the Daintree rainforest and golf.